Safety protocols to minimize health risks posed by COVID-19
Updated: Jun 3, 2020
We at Buffed Group of Companies hope you are safe and well during these unprecedented times. As we get ready to see each other again for your appointments, we're adding more safety measures to protect you. In line with the highest standards, here is what you can expect to ensure that you enjoy a healthy, safe, and clean environment on your next appointment.
Know before you go
All clients must bring their own face mask to use at the lounge and throughout the procedure. We allow surgical, ear loop, or do-it-yourself masks, as well as other protective shielding.
We encourage clients to bring their own sanitizers. Alcohol pumps will be accessible to clients in different areas of the store.
We encourage clients to schedule their appointments via phone/mobile/online modes prior visiting. Walk-ins may be limited. Companions not scheduled for treatment may not be allowed to loiter in the salon.
Payments are encouraged to be done online to avoid contact. If this is not possible, we will be using disinfected trays to complete transactions.
Kindly allocate longer time for your check-in as mobile/digital forms will be used instead of the paper forms.
Indoor slipper policy will be implemented for all clients. All clients and employees are to leave their shoes in a certain area and Buffed will be providing clients with disposable slippers (at a minimal amount). To avoid having to use disposable slippers every visit (to lessen our carbon footprint), clients are encouraged to bring their own indoor slippers to be used within the shop.
Clients with temperature of 37.5 °C will be advised to go home.
Our efforts to keep you safe
Personal Hygiene of Employees & Client interaction
We emphasize proper hand washing especially before and after every treatment. 70% Isopropyl alcohol is used to sanitize hands.
Additional PPE will be provided by management to minimize risk to the employees. Uniforms will be added such as sleeves and face shields and will be strictly worn when doing a procedure. Wearing of face mask is a must at all times.
Gloves are required when handling tools and providing treatment. We use new gloves for each customer.
Uniforms are only worn within salon premises. A different set of clothes and footwear will be used during the commute to and from the salon.
When communicating with customers, we will try to maintain social distancing as much as possible
One therapist per one client is allowed.
We will minimize conversation during close contact treatments.
We offer swatches instead of nail polish bottles for shade selection. Swatches will be disinfected as soon as client has made a choice.
We will implement strict disinfecting of surfaces, tools and equipment three times a day. The schedule will be before opening, midday at 3:00-3:20 PM, and after closing.
We will use disinfectants labeled as bactericidal, virucidal and fungicidal that are in compliance with DOH guidelines.
Disinfecting mats will be placed on the entrance of the store.
Chair spacing will be arranged at least 1 meter apart to provide enough space for social distancing for customers
Areas will be disinfected BETWEEN EACH SERVICE. We will sweep the area and spray floors, beds, tables and chair with disinfectant after every client.
Tools and equipment
As we have always done since we opened, we disinfect and sterilize tools after every use. We wash tools with soap and water prior to immersion on or spraying disinfecting solution. After this, we soak the tools in BARBICIDE® (EPA registered & hospital-grade disinfection), seal the tools in sterilization pouch, and store them in UV Sanitizing Box.
Towels are definitely washed after use.
We disinfect LED lamps after each use.
We wipe down nail polish bottles with disinfectant after each use.
Please note that this list may be updated regularly.
We are working for the eventual full restoration of operations, subject to the status of the regulations. Rest assured that your health and safety is always our first and most important concern.
We look forward to seeing you again at Buffed soon.
With love and gratitude,